Real results from businesses in Macau and Hong Kong that automated with Delegix AI.
A multi-location electronics retailer in Macau was spending 30+ hours per week on manual data entry across their POS system, inventory spreadsheets, and supplier databases. Staff were making frequent errors and falling behind on stock updates.
澳門一家多店電子產品零售商每週花費超過30小時在POS系統、庫存表和供應商數據庫之間進行人工數據輸入。員工經常出錯，庫存更新滯後。
Within 30 days, the AI agent was handling 80% of all data entry tasks. Staff errors dropped to near zero, and the team redirected 25 hours per week to customer service and sales.
30天內，AI代理處理了80%的數據輸入任務。員工錯誤幾乎降至零，團隊每週將25小時重新用於客戶服務和銷售。
"We didn't realize how much time we were wasting until Delegix automated it. Now my staff actually has time to help customers."
A mid-sized consulting firm in Hong Kong was manually reviewing and scoring leads from their website, LinkedIn, and referral partners. The process was slow — leads often went cold before the team could respond.
香港一家中型諮詢公司手動審閱和評分來自網站、LinkedIn和推薦合作夥伴的線索。流程緩慢，線索在團隊回應前往往已經冷卻。
Response time dropped from 24 hours to under 5 minutes. The firm tripled their qualified lead pipeline and saw a 45% increase in consultation bookings within 90 days.
回應時間從24小時降至5分鐘以內。公司在90天內將合格線索增加了三倍，預約諮詢量增加了45%。
"The speed difference is incredible. We're now the first to respond to every lead, and our close rate has never been higher."
A growing e-commerce brand selling across Hong Kong and Macau was overwhelmed with customer inquiries — order status, returns, product questions. Their 2-person support team couldn't keep up, especially during sales events.
一家在香港和澳門銷售的成長中電商品牌被客戶查詢淹沒——訂單狀態、退貨、產品問題。他們的2人支持團隊無法應付，尤其是在促銷活動期間。
70% of all support tickets are now resolved automatically without human intervention. Average response time went from 4 hours to under 2 minutes. Customer satisfaction increased from 78% to 92%.
70%的支持工單現在無需人工干預即可自動解決。平均回應時間從4小時降至2分鐘以內。客戶滿意度從78%提升至92%。
"During our last flash sale, the AI handled 500+ inquiries overnight. Before Delegix, that would have taken us 3 days to clear."